Though the need for customer service is also a part of journey, initiating contact with customer service by calling is one of the simple ways to get the solution for your queries, And to get there, stick with the steps.
- Open your internet browser and search for the Cebu Pacific official page or use the mobile application of Cebu Pacific.
- When the official opens there, you will find the about option beside explore
- You will get the talk to us option inside the about option; click on the following option.
- Under the heading of the booking inquiries, you get the drop-down of call center hotlines.
- Open the drop-down, and find the different phones mentioned according to their region.
Is Cebu Pacific customer service 24 hours
Yes, Cebu Pacific customer service operates 24 hours, but first, you have to talk with the virtual assistant, Charlie. In Cebu Pacific, the 24-hour service is only by chat option. Many other options are available to get customer service attention, but they have operational timing.
How can I talk to Cebu Pacific agent?
When you wish to initiate contact with the customer service, you can use any of the appropriate means stated in the below point and talk with the Cebu Pacific.
Obtain phone number
Get on the hotline number of the customer service and state your issue too then and they will provide the solution for the same and get the phone number look at the steps written in the above points. Or get to the talk to us option, which is present at the about option, and there you will find the phone number according to the region.
Obtain feedback form
By filling out the feedback, you can also get the customer service of the Cebu Pacific airline, and they will revert to you with the appropriate medium and solution.
- First, open the official page of the Cebu Pacific airlines with your internet browser or have the Cebu Pacific application on your phone.
- Then you have to click on the about.
- After that, you will have the list of options and from there, choose the talk to us option.
- There you will find the end us message option; tap on that.
- You have to fill out the feedback form and hit the submit option.
Obtain social media account
You can also get customer service to listen to your problem through your social media account. So to get the account details of the social media account details to get to the bottom of the authorized page of the Cebu Pacific. you will find the images of the social media account.
How can I rebook my flight in Cebu Pacific?
If you don't make the change, you can make the changes two hours before flight departure. for rebooking, steps have been stated below
- Get the Cebu Pacific official page on your internet browser and use the Cebu Pacific application.
- Then select the manage booking option from the manage option
- Then enter your booking code with the passenger's surname and tap on the search option
- Now click on the flight option from the end page
- After that, the list of the flight will appear to you; choose the flight in which you want to make the reservation and tap on the ok option
- Follow the booking procedure and enter at the payment gateway.
- When you make the payment, you get a message in your mail and the phone number you provided at the first booking.
Hence, with this article's help, you can get to know about the rebooking and getting customer service by the hotline.
