Explore Etihad Airways Cancellation Policy


Explore Etihad Airways Cancellation Policy in detail so that you can easily cancel the flight ticket.

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Etihad Airways Cancellation Policy 

Customers are advised to carefully read the terms and conditions of the ticket before making the final payment. Individuals can also call customer support services provided by the airline network in case of problems or questions. Below are some of the most important points of Etihad Airways Cancellation Policy.

  • The contract between Etihad and therefore the customer is established within the agreement of the terms and conditions that are established by the authorities of the airline.
  • The best way to deal with cancellations or any type of change that needs to be made to the ticket is to use the "Manage my reservation" function on the official Etihad site.

This allows customers to contact the airline staff directly, who are responsible for changes to the reservation.


Etihad's cancellation policy clearly defines the need for the ticket to be in the refundable category in order to process the cancellation and refund.

Refunds that have been requested follow the terms and conditions of the fare mentioned on the purchased ticket. The cost of a ticket is generally highly dependent on the various rules and policies of the ticket.


The Etihad airways ticket cancellation procedure is designed to be very simple and convenient for customers. In case of any change or cancellation within 96 hours after the flight flies , a further 10% of the ticket cost are going to be deducted as a cancellation fee. Airways does not charge for ticket cancellation in the event of a situation such as the death of a family member, although the required documentation must be provided for verification.


The fare that applies to multiple tickets can be quite restrictive in nature. Customers facing any kind of problem with the refund transaction can immediately contact the airline authority to resolve the issue in question as soon as possible. It takes a period of 14-30 days for the refund amount to be reflected on the bank statement and bank account.


Etihad's flight cancellation fee would vary depending on the region of travel and the terms and conditions that have been defined in the purchase of the particular ticket. Before approaching the higher authorities with any type of claim, it is important that customers have a detailed knowledge about the rules and regulations that the air network follows. Fulfilling these conditions, the management would be more than willing to make returns, cancellations and changes to the ticket.


Etihad Airways cancellation within 24 hours


Here are the highlights to keep in mind when canceling an Etihad flight, if requested within 24 hours:

  • Passengers traveling to and from the US and Canada can request cancellation within 24 hours of ticket purchase.
  • Within 24 hours, passengers are not required to pay the Etihad airways cancellation fee and can claim a 100% refund of the reservation value.
  • Etihad's 24-hour cancellation would only apply to flights booked through etihad.com and to the Etihad flight booking customer service number.
  • Cancellation of the Etihad reservation within 24 hours would apply to all restricted and unrestricted rates.
  • In accordance with Etihad's cancellation policy, tickets booked with frequent fliers and future credit coupons are not eligible for 24-hour cancellation.

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